FSE recently released our 3rd study into the real average cost of a funeral in the UK in 2026.

For many years, consumers have been presented with headline figures telling them the “average cost of a funeral”.

Those figures are repeated by the media, funeral providers, insurers and the wider later-life sector. They can influence how much people believe they need to save and how much financial provision they may feel they need to make.

But the UK funeral market has changed significantly

Funeral Solution Expert’s latest research suggests that a single headline average increasingly fails to reflect either the range of funerals consumers now choose or what families actually spend.

Our new 2026 research, produced in collaboration with The National Society of Allied and Independent Funeral Directors (SAIF), takes a detailed look at funeral costs, consumer behaviour, provider choice and the changing structure of the market.

Is there really one ‘average funeral’ anymore?

Traditional burial and cremation remain important, but families now have a much wider range of options, including simpler attended funerals, direct cremation and more flexible combinations of services.

These choices have very different cost structures. They also involve very different levels of additional expenditure.

That creates a fundamental problem for anyone trying to reduce the whole UK funeral market to a single headline number.

Our research suggests that the type of funeral being chosen is becoming at least as important as movements in the headline price itself.

FSE continues to challenge widely used funeral-cost benchmarks

For several years, FSE has questioned whether some of the best-known funeral-cost reports accurately reflect the changing UK funeral market.

SunLife has made changes to its Cost of Dying methodology in 2026, some of which FSE welcomes. However, our latest research identifies a number of significant issues which, in our view, mean its headline figure continues to risk misleading consumers.

One fundamental flaw in the latest methodology is the application of a single average for additional “send-off” costs across very different types of funeral.

Our research illustrates clearly that the incidence of additional expenditure — whether on flowers, catering, notices, memorialisation or other elements — varies enormously according to the type of funeral chosen. A family arranging a traditional funeral behaves very differently from one choosing a simple funeral or direct cremation.

Applying one blended average across those different funeral types therefore risks creating a figure that does not reflect how families actually behave.

Our full 2026 report — which has also been shared with the Financial Conduct Authority — sets out these significant differences in detail and examines a number of other issues with the way current funeral-cost benchmarks are constructed and communicated.

These concerns are also wider than one report or one provider. Similar problems can arise wherever insurers or other organisations use broad headline funeral-cost figures which do not adequately reflect the increasingly diverse choices consumers are making.

Why this matters beyond the funeral profession

This is not simply a technical disagreement about research methodology.

Funeral-cost figures are widely quoted across the later-life market and can influence how much consumers believe they need to put aside for their funeral — including the amount of life insurance cover they may decide to buy.

If the benchmark itself does not accurately represent the range of funerals consumers actually choose, there is an obvious question about the financial decisions being made on the back of it.

FSE is therefore calling on the FCA to look closely at the use of funeral-cost figures within Over 50s life insurance and other later-life customer journeys.

We have already asked the FCA to consider this issue within its Pure Protection Market Study.

At its heart is a simple question: Are consumers being given information that is clear, fair and not misleading — and which enables them to make an informed decision about the level of funeral provision they actually need?

Consumers still want funeral directors

There is another important finding within this changing market.

Consumers may be changing what they want from a funeral, but that does not necessarily mean they are changing who they want to help them arrange it.

Despite the growth of online funeral providers and direct-to-consumer propositions, local funeral directors retain a very strong position.

Our latest consumer research continues to show high levels of trust in local independent funeral directors and a strong preference for funeral directors even when consumers are considering simpler funeral options.

Perhaps most strikingly, 65% of consumers say they would rather use a local independent funeral director to arrange a direct cremation, despite the significant advertising presence of national online specialists.

Consumer demand for simplicity and lower-cost options does not automatically translate into a desire to remove the funeral director from the process.

A significant opportunity for independents

For independent funeral directors, this should be encouraging.

The qualities consumers associate with independents — local care, personal service, expertise and reassurance — remain highly relevant.

But those strengths need to be combined with propositions that reflect the way the market is changing. Consumers increasingly expect choice, transparency, accessibility and a good digital experience.

The challenge is therefore not simply to defend the traditional funeral. It is to ensure that the trust consumers already place in independent funeral directors extends across the wider range of funeral choices now emerging.

The market needs a better conversation about funeral costs

The central finding from FSE’s 2026 work is broader than any single number.

Consumers have more choice. Different funeral types carry materially different costs. Spending beyond the funeral itself varies considerably. New competitors are entering the market. Yet local funeral directors remain strongly trusted and preferred.

Against that backdrop, continuing to rely on one headline “average funeral cost” risks oversimplifying a market that is becoming increasingly segmented.

And where those figures are subsequently used to influence financial decisions, the consequences deserve greater scrutiny.

Want to find out more?

Purchase the full report

The full Funeral Solution Expert 2026 Funeral Cost Report, produced independently by Funeral Solution Expert, with research support from SAIF and its members, examines the evidence in detail – including the weaknesses FSE identifies in existing funeral-cost benchmarks, changing consumer preferences and the implications for funeral directors, insurers and regulators.

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