Website Terms of Use and Privacy Policy
Acceptance of Terms
By accessing our site www.funeralsolutionexpert.co.uk, you have been deemed to have read and accepted these terms of use. We may amend the Website and these terms from time to time to reflect changes to our business or user needs.
Further, we may suspend or withdraw our site any time, or restrict access to part or all the site for business and operational reasons. You are responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and comply with them.
Where our site links to third party sites or resources, these links are provided for information only. Such references or links and resources should not be interpreted as approval by us for the content or information you may obtain from them. We have no control over the contents of those sites or the information they contain.
We do not guarantee that our site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.
You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site.
You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining permission to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Information Disclaimer
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Linking To Our Site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any port of our site other than the home page. We reserve the right to withdraw linking permissions without notice.
Website Imagery
The imagery used throughout the website is either royalty free and purchased and used in accordance to the user’s terms, or provided through Unsplash.
Copyright of Unsplash artists is as follow:
Homepage: Photo by Jill Dimond
About us: Photo by Ayanna Johnson
Working with us: Photo by Priscilla Du Preez
In the media: Photo by Madeleine Maguire
How we make money: Photo by Nicola Fioravanti
Blogs and research: Photo by Roxana Crusemire
Research reports to buy: Photo by Ryan Crotty
Contact us: Photo by Marco Rickhoff
Online wills research report: Photo by Álvaro Serrano
FCA blog post: Photo by Panyawat Auitpol
Terms of Use: Photo by Fabrizio Conti
Governing Law
This legal notice shall be governed and construed in accordance with English law. Disputes arising in connection with this site or legal notice shall be subject to the jurisdiction, exclusively, of the English Courts.
Funeral Solution Expert Ltd Privacy Policy
Updated September 2021. We may update these terms at any time.
Our Contact Details
Funeral Solution Expert Ltd.
Registered in the UK: company number 13145993.
Address: Bridge House, 2 Bridge Avenue, Maidenhead, Berks. SL6 1RR.
Contact: information@funeralsolutionexpert.co.uk
The type of personal information we collect, how we might use it and how it is stored.
On our website funeralsolutionexpert.co.uk we currently collect no personal identifying information such as a name, address or contact details.
We will only ever collect this information should you choose to contact us via the email addresses used throughout our site, or through our linked in or twitter accounts and should you contact us for a specific purpose.
That contact information whether it be your name, company, phone number, email address or postal address will then be used by us to contact you. We will only use this information to fulfil your request.
We will be using the information you provide us with where we have a legitimate and lawful interest – and under General Data Protection Regulation (GDPR).
We may choose to hold this contact information for a period of time. We will do this in a secure manner – on a local secure server within the UK – and your information will never be used by us for any other purpose and it will never be shared with any other partner organisation without your consent.
You may request us to delete all contact information we hold for you, at any time, and by writing to us at information@funeralsolutionexpert.co.uk. We will periodically delete all contact information we hold from website enquiries – except for existing live clients and organisations.
Website analytics and cookies
On our website we have Google Analytics (GA) installed. This provides us with very basic information about how many people visit our site, which pages are visited, where people may have come to our site from, and how many people link out to other sites. This information helps us create content and reports for our website that are of most use and further improve our website. GA collects information in a way that does not identify anyone personally. Other than Google Analytics we currently use no other advertising or tracking cookies from our site.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
- You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at information@funeralsolutionexpert.co.uk or to Funeral Solution Expert Ltd, Bridge House, 2 Bridge House, Maidenhead, Berks. SL6 1RR.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at information@funeralsolutionexpert.co.uk or to Funeral Solution Expert Ltd, Bridge House, 2 Bridge House, Maidenhead, Berks. SL6 1RR.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk